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Article number: kb-6
Q. Do you provide money back guarantee?
A. We are a service provider to facilitate registration of your domain. Same as Network Solutions or Other Registrars, we do not offer money back guarantee on domain names you register. Same as Division of Motor Vehicles does not offer money back guarantee if you purchase vanity license place. Once you register a domain, you have reserved this domain for your exclusive use and hence are responsible for payment which covers processing of your domain registration. We provide money back guarantee for those rare cases when your domain name registration does not finalize, in those rare cases when 2 persons attempted to register the same domain name at the same time. (Please see questions below with further information on those cases).